1. Introduction
Welcome to webmaintenancepro.com! These Terms & Conditions govern the use of our web maintenance services. By engaging with our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding. If you do not agree, you should not use our services.
2. Definitions
- “Company” refers to WebMaintenancePro.com.
- “Client” refers to the individual or organization using our services.
- “Services” refers to web maintenance services provided by the Company.
- “Website” refers to the website(s) maintained by the Company on behalf of the Client.
3. Scope of Services
Our web maintenance services include:
- Regular updates of website content and software.
- Security monitoring and updates.
- Website backups and restoration.
- Troubleshooting and resolving website issues.
- Performance optimization.
Exclusions:
- Major redesigns or new feature developments.
- Third-party software licensing fees.
- Content creation or updates not provided by the Client.
Additional services may be provided at the Company’s discretion and will be subject to separate agreements.
4. Client Responsibilities
The Client agrees to:
- Provide access to the website and related tools necessary for maintenance.
- Ensure all website content and materials comply with applicable laws.
- Notify the Company of any changes or issues with the website promptly.
- Keep backups of all content provided to the Company.
5. Fees and Payment
- The Client will pay fees as outlined in the service agreement or invoice.
- Payment is due within [specified time, e.g., 14 days] of the invoice date unless otherwise agreed.
- Late payments may incur additional charges or service suspension.
- Fees for additional services will be communicated and agreed upon separately.
6. Service Availability and Uptime
The Company strives to ensure continuous service but cannot guarantee uninterrupted access to the website due to factors beyond our control, including:
- Internet outages.
- Server downtime.
- Third-party issues.
The Company will make reasonable efforts to minimize downtime and resolve issues promptly.
7. Data Privacy and Security
The Company:
- Will treat all Client data as confidential.
- Will implement industry-standard security measures to protect website data.
- Is not liable for data breaches caused by third-party services or Client negligence.
The Client:
- Is responsible for maintaining secure passwords and access credentials.
- Must notify the Company immediately if a security breach is suspected.
8. Intellectual Property
- All intellectual property on the Client’s website remains the property of the Client unless otherwise agreed.
- The Company retains ownership of any proprietary tools or software used during maintenance.
9. Limitation of Liability
The Company is not liable for:
- Loss of revenue, profits, or data due to website downtime.
- Issues arising from third-party software, hosting providers, or services.
- Delays caused by the Client’s failure to provide necessary materials or information.
In no event shall the Company’s liability exceed the total fees paid by the Client for services rendered in the past [specified time period, e.g., six months].
10. Termination
Either party may terminate the agreement with [specified notice period, e.g., 30 days] written notice. Upon termination:
- The Company will provide the Client with a copy of the website backup.
- The Client must settle any outstanding payments.
- The Company will cease all maintenance activities.
11. Dispute Resolution
Any disputes arising under this agreement shall first be resolved through mutual negotiation. If unresolved, the dispute shall be subject to mediation or arbitration under the laws of [your jurisdiction].
12. Amendments
The Company reserves the right to amend these Terms & Conditions at any time. Clients will be notified of significant changes, and continued use of services will constitute acceptance of the updated terms.
13. Governing Law
These Terms & Conditions are governed by the laws of [your jurisdiction]. Any legal proceedings shall take place in the courts of [your jurisdiction].
14. Contact Information
For questions or concerns about these Terms & Conditions, please contact: WebMaintenancePro.com
Email: info@webmaintenancepro.com
Phone: +91-9958592391
15. Entire Agreement
These Terms & Conditions constitute the entire agreement between the Client and the Company regarding web maintenance services, superseding any prior agreements or understandings. By engaging with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing WebMaintenancePro.com for your web maintenance needs!